I ordered an item that was on sale but, Nordstrom had a similar pair at a similar price so I didn't think that the price would be an issue or indicator of any hinky business. With DSW in the name I wasn't concerned at all.After the purchase the charge was immediately taken out of account. I didn't receive an email of confirmation after a day and I checked the website. Their policy is supposedly that the charge is not to taken until the item ships and at that point I still wasn't aware I wasn't dealing with THE DSW and wasn't super concerned. I thought maybe an email failed to send or some such. After another couple days I started to look at their website closer to find a support number or email. That's when I realized it wasn't quite right. The email address was some generic mess like "support@dcmartensus" or something very close to that and the site was just as generic in places. After two weeks I have not received a reply to the multiple emails I have sent, not a single email about shipping or refunds, not a word from these scammers! Don't waste your time with the site! I hope my bank will help me with this mess.
