Terrible customer service.. went there ( in Michigan ) 3 years ago. Now suddenly a charge showed up .. someone ordered on online to ship shoes to texas. We live in michigan. I called them to reverse the charges.. they said " we already proceed it so call you card company and dispute the charge as fraud ... cancel your card and they will issue new card with new numbers. Since all our payments are auto pay... I have to call ten diff companies and change my card number. DSW did not are whatsoever...Terrible...
