The worst customer support, and I'm surprised they have not been taken to court. June 18th, I uploaded my campaign, designed images, and wrote text. The campaign was published. I checked it, turns out they changed the images and the text, promising things that I never added nor will deliver.June 20th, I asked support what's going on. They swear they did not change anything, but 1000% they did. I would not write things I can't deliver or aren't part of the deal. I asked them to change it back. I sent the correct images. They received it and did nothing. June 22nd, I changed it back myself. The changes don't get approved. I asked why, it was because of the image dimension, which 1000% were the correct image dimensions.They ask me to send the changes and images AGAIN. At this stage, I asked to speak to management. They replied, saying I should just send the changes. I demanded to speak to management. We're now on the 25th, and no one has contacted me. In the meantime, an imaginary deal is up that's been put together by one of their staff members. I expressed the urgency. I'm writing my review today. I will be waiting for management to contact me. Next week, I will seek other avenues. In response to yours: Yes. You can do as I asked, put me in touch with management. I will await their response in my inbox. There is no way that I am going to go through the same process on your website again. If you have tech support that knows what they are doing, they would have simply restored the first version of what I submitted. Your system can't be that simple that it doesn't retain version control. Restore the first version and have management contact me before this story hits the news.
