Please don’t buy your kitchen from here!We purchased our kitchen from Ikea after shopping around, they were the most reasonably priced and we liked the style and options, our kitchen planner in store was really nice and created a super positive experience for us.However it’s been a complete nightmare ever since the purchase. Original delivery date, the delivery never turned up, I phoned customer service to be told the truck it was on had broken down.. sure.So the whole order is repurchased by Ikea and a new delivery date is set, it gets delivered a day before the fitters arrive instead of a week. Fitters show up and can’t do anything due to missing items from the delivery, no cupboard stands or anything. Fitters leave and we await the delivery of the missing items, these arrive in loads of different delivery’s and boxes forcing our neighbours to take in loads of different parcels.Fitters take ages to be rearranged due to the incompetence of Ikea, they arrive one day without even informing us they were booked to arrive! They finally arrive at a date we were informed of just to tell us they are still missing items from the order and that his apprentice was supposed to account for those items?Unacceptable.So we’ve been left without a kitchen for over 8 weeks, no running water as we don’t have a tap or anything. Customer service are absolutely useless, at least an hours wait on the phone before you can even speak to someone.Please please get your kitchen from somewhere else! What was supposed to be an exciting time of our first kitchen for our first house is now just dread, worry and constant frustrating phone calls. Worst experience ever.
