★☆☆☆☆Mailchimp has become a complete disaster. After 6 years of using their service, I’ve had it. Due to their own buggy system, I couldn’t unlink our PayPal account or add a credit card. Reaching out to support was the final straw. Persephone, the so-called support agent, absurdly blamed our bank for blocking the payment when it was clearly a PayPal issue. Instead of helping, he told me to contact my bank and then had the audacity to leave the chat! Unbelievable.Mailchimp’s incompetence is staggering. Their failure to resolve this basic payment setup issue is forcing us to consider switching to Klaviyo. Their complete disregard for loyal customers is shocking. It’s as if they want to drive their business into the ground.To anyone considering Mailchimp, stay away. Their support is useless, their system is riddled with bugs, and they have no respect for their customers. At this rate, they’re heading straight for bankruptcy. Shut it down, Mailchimp. You’ve lost the plot completely.
