This company is dishonest. I have used them for 4 years. No problems till last year, they raised the price on there Basic plan from $95 to $135. I was notified of this increase. Ok... well know they no longer have the Basic and offer the Essential Plan at $125 a month. Ok... but they drop items and functions from the Basic plan I used to have. So they upgraded me to the Accelerate Plan, $195 a month...and I do get more functions. Here is the upset, they upgraded me without written permission. I only found out from 2 other Studio operators this had happened to them as well. The response from MB was we didn't want you to lose and functions...Wow!! It will now cost me an additional $1200 year to keep what I had prior...need to look into a new vendor, one who is honest and not sneaky. How about a letter explaining it prior to the change and giving us all the details in advance so we can choices without the pressure of hearing this from other customers. 1 star for Ownership and Management.4 stars for the people who answer the phone most are nice and want to help.
