I was taken aback by the recent underhanded tactics employed by Perplexity, a company that I once held in high regard for its commitment to innovation and customer satisfaction. As an early adopter and enthusiastic supporter of their services, I am compelled to share my dismaying experience in hopes that others do not fall prey to their misleading marketing strategies.I subscribed to Perplexity's Pro plan, enticed by their grandiose promise of "unlimited Opus messages" — a feature that was the centerpiece of their promotional campaigns. Like many others, I was swayed by the supposed value of their offering, only to discover that the "unlimited" access I had purchased was abruptly throttled to a meager 50 messages per day. This drastic reduction was implemented quietly, with no prior warning to their loyal user base, reflecting a disturbing lack of transparency and respect for their customers.This tactic, which I consider to be seriously misleading advertising to bring in new customers, reeks of bait-and-switch. It's a blatant disregard for the trust that users place in a service provider and a clear violation of the fundamental principles of ethical business conduct. The fact that Perplexity chose to proceed with this change without proper communication is appalling and demonstrates a severe lack of accountability.What's even more troubling is their attempt to justify this change as a temporary measure to combat abuse. Abuse seems to be if their users really use what was advertised - wow!I urge potential customers to approach Perplexity with caution. Be wary of their marketing gimmicks and consider my experience as a testament to the potential risks involved in dealing with a company that seems to prioritize its bottom line over the satisfaction of its users.In conclusion, I find it imperative to reassess my association with Perplexity. It's disheartening to witness a company with such potential resort to questionable practices, and I hope they take immediate corrective action to restore their credibility. Until then, I recommend that users seek alternative services that respect their commitments and treat their customers with the integrity they deserve.
