samsung

1.3
1.3 from 1.1K Reviews and Ratings
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Pre-ordered an S25 Ultra, Samsung messed up the discounts

Pre-ordered an S25 Ultra. Samsung didn't give me the proper discounts on my first order. Told me to cancel and re-place the order. They raised the prices on all the accessories, and my 2nd order came out to more than the first order. Was told by 6 different customer service reps that I would be credited the difference back after my order was complete. One month later, they come back and say that they won't be giving me the credit. I would avoid purchasing anything from Samsung, as their customer support is abysmal.

1
Date of experience: Feb 28, 2025