songkick

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Quick and Easy

Smooth and simple booking system. I especially like the fact there are no hidden fees waiting to pounce on you when you get to the final stages after inputting reams of data. I would like it if there was an option to have details retained for future bookings, though, so they don't have to be input each time. The only problem I've encountered booking tickets this way is the box-office collection, which depending how many people have booked in that manner and how organised the FOH at the venue are can cause big queues and delays - most notably Swans at Brixton Electric, where the queue management was very poor (not the fault of the ticketing system, obviously, but maybe an increase in the ticketless method needs to lead to consultation with venues about how to handle incoming audiences when it isn't just a matter of ripping stubs or scanning barcodes - the events I've been to where SK staff with iPads have manned the box office have been much more efficient than the ones where flustered BO staff are flicking through paper-based lists, for example). Generally, if I can buy through Songkick tickets I do, partly because it's an easy system to use, and partly because I'd rather give my money to SK than other vendors.

5
Date of experience: Jun 04, 2014