My credit card was suddenly charged $119 without warning and without my permission, at the worst possible time. I politely asked if I could be charged monthly, otherwise I could not afford a membership. They refused so I deactivated the account. They still refused to give me my money back and when I complained they said I am now "banned" from their site. I now have to dispute the charge with Visa and possibly file a police report. A website subscription is certainly not worth $119 per year. Their customer service is, obviously, pretty awful.
