After being an AAA member for over 20 years I am cancelling my membership. In the past two months, I have had two horrific experiences - the first one happened in November 2024 when I ran out of gas on the West Side Highway in NYC. AAA doesn't service incidents/accidents on this highway (and other NYC roadways) due to cost restraints and they had to call an outside towing company to help. Needless to say, it took a lot longer to resolve. The second experience was when I got a flat tire on Interstate 84, northeast of Hartford, CT west bound to NYC on Friday, December 27th. It took AAA nearly 4 hours to get me towed off the busy highway, knowing that I was not safe. Even though the AAA staff was friendly when I called multiple times, (also was hung up on multiple times) they were incompetent and ineffectual in resolving my issue. AAA membership is not worth the money - I am planning to check out a membership with Better World Club, Good Sam, or Allstate Motor Club, or see if my car insurance company offers roadside assistance.
