AAA is a joke. I have been paying for over 10 years for the PLUS membership, last year I needed to be towed only 15 miles. I was told the towing company would contact me. After getting two text messages saying they would be coming and after 3 hours of waiting I called and canceled the tow and just had my friend tow me with his truck. Now today 10-15-24 I ran out of gas and called AAA. They said a company would be on the way. after getting 2 text messages saying someone is on the way and 3 HOURS LATER I called & talked to 2 rude people and finally was transferred to the Complain department. After being on hold and transferred many times the Representative said Oh there's no gas available for anyone to bring you right now. I said why wasn't I told that 3 hours ago and your the only one telling me this know 3 hours later? She said I'm sorry I'll give you $20's off your next renewal. I said credit me know because I probably won't be renewing. She said I can't do that or anything else for you. So they got my money and don't come through on their promises. This is the illusion of being covered and they are NO GOOD ANYMORE. At one time they were but those days are gone...
