One star at best. Friday evening after work. My pickup died with no eletrical power. After the fact, I found out the Alternator went out.I called AAA at 6.00pm. I told the agent where I was and my problem. She said, keep an eye on the app. for updates. So my app shortly said, a tow truck would arrive at 6.36 pm. After waiting a couple hours. I called back in and talked to another agent. This went on till 1.00 am that morning. My app. keep changing time and I keep calling. From 6.36 pm to 9.15pm and so on after every call. Finally after the app said 12.15 am the truck would arrive. I called back in and demanded to know more about the tow truck arrival and company servicing the call. Finally I realized they actually HAD NO ONE ON THE CALL. Everyone was to busy to respond. Because I originally believed what AAA told me and waited till early morning hour before I decided to call a tow truck myself. It was too late or early for depending on how you look at it. I ended up staying all evening and night with my truck. The windows were down and mosquitoes were bad and because of no power I couldn't run my windows up.That evening was a comp disaster and if AAA had been honest with me. I would have made other arrangements.If my three kids weren't on the plan. I'D CANCEL IT THAT FAST !Bottom line, you can't believe a word AAA says. And if you're depending on them. You better call often and stay on them. Oh, after waiting 7 hours before gave up. I had to communicate my feelings towards them.AAA users, GOOD LUCK ! May the gods ever be in your favor !!!
