Called for a jump and I was not happy to hear it would be 1/12 hours to respond. In 2 hours I called back and was told another 45 min. In an hour I called back and was told it would be 30 mins. I was in the middle of Lakewood CO a city that should have plenty of access. The rep arrived and could not jump my car with his little jump box and I was pretty much forced to buy a new battery from them. The last time I called they couldn't respond because they had no one in the area. So pretty much a waste. I spoke to the customer service manager she said sorry nothing we can do.
