I’ve had AAA for 5 yrs. I use it because arguing with their representatives for an hour is still cheaper than a 70+ mile tow but I wouldn’t recommend their services to anybody. I actually wish someone would recommend an alternative to me. Every service call I’ve had has been awful. Sat 17 hours in a snow storm because they “couldn’t find a driver”. Called one contracted through AAA myself and was out and home in less than 2 hours. Stopped in lakeville MN 9 hours for them to tell me they can’t find a driver because of WEATHER. It was sunny, dry roads, middle of summer. Mechelle from the Hennepin county dispatch in Minnesota was horrible. Told me (young female traveling alone) to sit in my car from 9pm-3am in an area with some of the highest trafficking statistics in America. She said the tow company wouldn’t pick it up if I wasn’t present. I called the tow company and they picked it up when I wasn’t present and we made AAA reimburse. Getting reimbursed takes a long time and they don’t always pay the full amount.
