abercrombie

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Returned Items But Still Waiting for My Refund

I made a purchase through A&F online store. Didn't like the clothes and called the customer service to return them. They provided me a return label and I used it to return them on March 13th. Parcel tracking shows that it has arrived on March 15th. It's been 2 weeks since they got back the items but I am still waiting for my refund. Will I ever get my money back?Update: I had to give them a couple of calls but eventually I received my refund. I am leaving it at 3 stars because I had to spend time to get my refund which should have been a much quicker process.

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Date of experience: Mar 12, 2023