I purchase my entire eleven year old grandson’s wardrobe throughout the year, from A&F, due to the fact that they’re his favorite clothes. I had a problem with their shipping co, and after three days of wasting my time, I made ONE CALL TO TREVOR AT A&F, and he resolved the issue! Yes, the clothes may be a bit pricey, but you get what you pay for, and my grandson is ALWAYS the best dressed kid in class! I’m a very proud Nana! THANKS TREVOR!!