Stay away from this company! As many other users on this platform I got to deal with their ridiculous price raise. To be fair, they did send one e-mail 1 week before they took my money, announcing the price raise. However, they send you multiple e-mails per week, (which you don't actually need), which makes you miss an important update like this. I signed up at the end of 2023. In 2024 an annual subscription cost me €120. I practically did not use the platform that year. Out of the many e-mails they send, I probably clicked on 4 during the course of a whole year. Certainly not worth the €120/year subscription cost. I would however have continued to pay this fee, as I planned to use it a bit more in 2025. That was untill they decided to more than double their annual subscription fee to €265. I have now blocked automatic payments through PayPal, cancelled my subscription and contacted their support to give some kind of solution: a refund or a different kind of subscription tier. As many other users I got an e-mail back that they will not refund me, and that although I have already cancelled my subscription, (my account says I will not be charged again), I'm actually not yet fully unsubscribed to their service?I do not understand this company! Are they doing a cashgrab before declaring a planned bankruptcy? If they had not acted this way, I probably would have stayed subscribed at €120/year for many years.
