Cancelled auto renew but they charged me $299 instead of $99 I had previously paid. Tried to just cancel the whole thing day after the charge but they have refused to refund the incorrectly charged $299. So I am being charged even though I had no use of the system and for triple the price with no advance notice. This is outrageous and I have filed a dispute with my credit card company.Their response is further outraging. They know I only paid the $99 for one year and tried repeatedly to cancel auto renew and they make that impossible. Then they have the gall to charge $299 - which they NEVER advised ahead of time and will not cancel or refund the first work day after a charge done on a Sunday the 12th of January. This is a private company pretending to be an educational institution as they got the .edu before it was restricted to real educational institutions. Don’t be fooled by this company. They finally refunded the $299 on January 15 however it has not yet been reflected on my credit card.
