Active campaign has lots of potential to be a great tool. Unfortunately, there are so many bugs and so many things that slow down processes. Sometimes it takes the system one hour to send the verification code to login. You can't change a billing admin unless you get in touch with them and then they make a ticket, they can't tell you how fast that will go, and they can't add a 2nd person in the communication chain either for some reason. Also, the email system is often reported as spam. AC is also built with a developer's way of working in mind, not a salesperson or a marketer.