adidas

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Never buy from Adidas

Never buy from Adidas.com if you live in USA. They use some off brand courier called Lasership/Ontrac. This company is a complete scam, just search other reviews across the internet. Your package will be delayed for days and then randomly in the middle of the night they will say it is delivered. I live in a very safe town and have lived here for 45 years. Packages don't get stolen after being delivered. The Ontrac company just steals the packages themselves. Avoid Adidas at all cost because Ontrac will show delivered even though it is not and this results in the scam shipping company saying package is delivered and nothing they can do plus Adidas uses that as well to say nothing they can do. You are literally just robbed of your purchase.Update: Adidas ended up giving me a refund on the missing shoes. As such I'm increasing rating to 3/5 from 1/5. This is because they are still using this terrible shipping service, but I commend them for making good on the missing item.

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Date of experience: Jun 04, 2025