I signed up with Google ads with the regular advertising campaign and I seen no results and was basically charged per click with no result and then I signed up with for Google Guarantee badge and I got 3 leads, 1 was someone looking for a job that I disputed and the same day I was refunded probably because I didn't answer the initial call. the second lead was a lady wanting tree service trimmining and hanging of a staghorn plant but when I got there she had not real tree trimming needs just wanted her stag horn hung which they denied my dispute. The deal breaker was the customer service is horrible its like pulling teeth trying to explain something and all I was being told was that I accepted the job after telling them the lady only wanted the staghorn hung. I was sent a email that states even if a potential customer initiates a request and I respond but then they don't or if they cancel the booking or meeting you will still be charged. here is the email:Hi,Examples of valid leads that won’t be creditedSometimes the way a customer contacts you (or the way you’ve listed services on your profile) can impact your valid leads. If you dispute a lead, it won’t be credited if:A lead was received outside of your business hours.A customer asked for advice to complete a project related to a service you offer.A customer canceled a booking.A customer was researching potential projects or prices related to a service you offer.A customer didn’t respond to your return call or message.You listed a general service type on your profile, but you don’t do a specific type of service.For example, your profile lists that you service water heaters, but you don’t service tankless water heaters.You generally service an area or provide a service, but are temporarily unable or unwilling to provide these services (and they are still listed on your profile).You're in a law vertical, have turned on general lawyer leads, and the lead is for any type of law service, it won't be credited under the dispute type “service not offered”. Opting into general law leads signals that your business is interested in getting law-related leads that don’t indicate a specific service type. Therefore, there will be no option to dispute law-related leads based on a specific law service or job type while opted into general law leads.Sincerely,Angeline
