While booking they ask for full payment. After that there is no proper customer support, on WhatsApp there is delayed response. They have no control on hotels and ask us to directly connect with hotel and hotel people ask us to connect to agoda. Hotel people provide late check-in time like 2 pm. we can not change or they cancel the booking and we need to pay the full amount as they make the excuse that hotel people are not listening. While hotels say we would have done if you would have booked directly with us. Hence its better to book hotels directly instead of these agoda who take there cut without adding any value.
