Poor Peoples EntitlementI have not been on holiday for over 25 years. I was so excited. Booked flight with Rynair. Perfect. Agoda, would book hotel. All now confirmed. Two hours later I receive email from Agoda 'funds not processed'. Funds have left my bank however. Agoda says they not received it. I am told to pay for the hotel on arrival. I may receive a refund on return. I call Agoda. A delay. The computer has frozen. As the advisor (supposedly) reboots her system my fine tuning autistic ear is can hear a TV playing in the background. The advisor does not return. "Hello" "Hello" "Hello" "Hello" "Is anyone there?" Agoda is worse than the Nigerian Romance Scammers. Yes, they even harm children by denying them the holiday that their parents paid for. Agoda individuals continue to believe that their customers are richer than them. Therefore, deserve to be damaged for their own financial purposes. The real harm or hurt though is the psychological, emotional and damn right disregard for another human being. There dreams, there wants. Yes, I have lost my holiday but moreover I have lost my trust in those that speak 'poverty' as though 'entitled'.
