The worst company to book a hotel,My wife booked a hotel via Agoda and we prepaid, the next day we went to the hotel for check in and the receptionist said I can't find your booking confirmation, so she checked her emails and Agoda sent cancellation 1 hour before the check with a reason not available rooms but they charged us, so when we saw the email to the manager of the hotel he said we have many available rooms and this isn't truth, she tried to contact with Agoda but didn't find and contact number just one address in Thailand. We request refund and waiting time are 15 days another joke. Very poor company and I think is a scam they don't even have live chat or contant number. Never try again and definitely not recommend.
