So this was my hotel experience the customer service did absolutely nothing about: A Nightmare You Pay ForIf I could give this place negative stars, I would. This is not just the worst hotel I’ve ever stayed in—it’s the worst place I’ve ever stepped foot in, period. The pictures online are a complete scam, and the reality is beyond disgusting.Let’s start with the lobby—it was dark, suffocatingly low-ceilinged, and smelled absolutely vile. A mix of wet dog, stale air, rotting carpets, and old Chinese food. The elevator was on the verge of collapse, shaking and making sounds that made us genuinely afraid to step inside.Then we saw our room. If you’ve ever wondered what filth, neglect, and false advertising look like, book a night here. The walls were covered in mold, and dirt was everywhere—on the furniture, in the corners, and deeply embedded in the disgusting old carpet. The air conditioner was ancient, and when we turned it on, it blew out dust directly into our faces.The bathroom was horrific. Mold was growing freely, the fixtures were decades old and grimy, and the entire place smelled damp and unclean.At this point, it was clear staying the night was not an option. We left immediately and booked another hotel, knowing we’d just wasted our money.To sum it up, if you have ever seen a horrormovie from the 80s or 90s where there was a hotel, it was exactly like this but on top with bad smell and run down. I have traveled many many times in hostels in all places all over the world, I have never seen something like this.This hotel is a fraudulent scam. Agoda should be ashamed for allowing it to be listed. If you’re even considering booking a stay here, DON’T. You’re better off sleeping in your car, at the airport, or literally anywhere else.We checked out 2h after checking in and Agoda ia refusing to give us the money back even though this was clearly falsely advertised. I want my damn money back!!
