If I could give them 0 I would. I booked a room 2 months in advance. 3 weeks before Agoda sends me a message saying the hotel was asking for my nationality because they could apply different rates according to it.2 weeks before I get a message from the hotel asking 1053$ more, (out of a booking of 366$ for 2 nights).I called Agoda customer service to understand what happened, they promised me they would have let me know within 72 hours, nothing happened...A week before the travel I call Agoda again, they make me wait 20min over the phone just to check the emails.A few hours later, they send me an email saying the hotel was overbooked (which is not true as they do have rooms available on booking.com).Agoda are a complete joke!!! Do not book through them, they just ruin your holidays and waste your time!!!
