Booked Moxy Hotel Cork Ireland from Ireland expected to be charged in Euro as anyone booking in their own location would expect to be charged in country currency but my credit card was charged in dollars with surcharges .I booked a double room at €96 euro rate and I subsequently got charged in dollars $139 when I tried to rectify with phone call to reservation they could do nothing for me and added further charge of over $11 to my credit card. This problem was with Agoda booking site and not the hotel. Hotel and manager Roger and his staff were more than helpful and I had very enjoyable stay and would recommend hotel for Cork stay modern, comfortable and convenient to city centre. Lesson learned I would not use Agoda booking site again instead I would book directly with hotel. I feel I have been scammed by lack of transparency with this booking agent and their customers service was appalling as they were no help when I rang immediately I noticed dollars charge but agent on phone lacked knowledge was disinterested and totally unhelpful and tried to throw blame back on hotel although my booking was with Agoda. I have reported unauthorised deductions from my credit card to my bank and financial regulator a truly terrible experience. If it was possible would not give them any star
