Last year, Ahrefs changed up plans in a way that is just straight-up greedy. They know the people who use their tool need the data, and they took advantage of their trust. The new plans were way too expensive for the strict limitations they provided (the new limitations make the tool almost useless). These changes hit freelancers and small businesses on a budget the hardest. They DID have a legacy plan, which honored pre-existing customers' previous limits for as long as they maintained an active subscription. I was on one of these, so I kept my mouth shut up until today.Today, I got an email that I am being kicked off my legacy plan because I am in the top 15% of data usage and it isn't sustainable for them anymore. This is a - Straight. Up. Lie. First off, even the legacy accounts have limitations, so it's not like anyone is eating up their data unchecked... Also, could you imagine your phone service provider cutting you off because you used 40GB of your 50GB plan? Absolutely ridiculous. But the real kicker - I haven't even been USING my plan. I've maintained the service ONLY because I didn't want to lose my "legacy" status. I've literally been giving them free money for the past year, and they're trying to tell me I'm in the top 15% of users. Nope - this is a sad attempt to try and reach deeper into their loyal customers' pockets by forcing them into a considerably worse deal.There is nothing Ahrefs could do at this point to maintain me as a customer. Your customers are not stupid, and they see what you are doing. Even if you love wasting money, please consider trying another service out for the principle alone.*EDIT* Reply to Ahrefs - Save the canned PR apology for someone who would believe it. To claim MY usage is not sustainable and that this change is only affecting 15% of users is a bald-faced lie. I barely even used the tool. Most of the rows in "Limits and Usage" are wide open every single month for the past year. You're lucky Trustpilot doesn't make screenshots public - but I attached one just for you to see anyway. I assume this change is simply being directed at more casual users, and only large agencies paying massive amounts will keep Legacy (if even them). And to do this at such a volatile time after Google's "Helpful Content Update?" Lol, what absolutely shameless management you must have. You deserve to lose every customer you have.
