My order no : 3053425870543639 of total cost 44.84 eurosShipping cost : 25 euros to send it backThey are terrible! They ask me to send back two item worth 45 euros and ask me to pay for return shipping first ( claiming they will refund me later ). I did so and then they close my order and appeal. When i contacted the customer service they ask me to open the appeal but there was no option to do that. And we have been going in circles and they are trying to drag this out.I contacted their chat service 10 times but it is useless l, they always say i will escalate your case to higher up. Then higher up will email me asking me to raise my appeal but the appeal button is not available anymore since they close my order illegally. I am so frustrated because they hold an amount of close to 70 euros ( including shipping )! This is ridiculous.I suspect they make the refund as painful as possible so in the end you give up. Additional: aliexpress! Please stop asking me to raise a request or dispute through my order! Because you have close my order, there is no button or function to do that! Stop repeating the same instructions 10 times when i also replied 10 times i cannot.
