I purchase so much on Amazon (from Kleenex to dog food to you name it!) that there are bound to be issues and realistically, I understand that. I typically have few issues but the ones that do come up are shipping which has nothing to do with the delivery service and not Amazon (if there is a delay I do receive a notification) there have been times when I have ordered something that broke or was not as I expected and I was going to arrange to return it and I have been refunded or had a replacement sent out. They respond quickly and thoughtfully. I only wish there was a greater selection of products in Canada! I am addicted and tell everyone about amazon!
