I cancelled an order on the 13th of June, in fact asked a MANAGER WORKING FROM ANOTHER PART OF THE WORLD (Pakistan) to cancel the order, as all he was saying.. “I am afraid I cannot do anything”. However, AMAZON HAS SUCCESSFULLY CLEARED THE PAYMENT (I don’t know if I may have to say it as stolen then) AND NEVER RETURNED MY MONEY UNTIL TODAY. Long story short, despite of having Prime delivery, the delivery was rescheduled at the last minute by Amazon, to next day. And I ordered the item believing the ‘PRIME DELIVERY’! The customer service and delivery is appalling at Amazon.. if you have two good days then you would have next 4 bad days.I appreciate everyone is busy but there is no excuse for poor customer service.. especially WHEN YOU PAY FOR IT. Please may I REMIND AMAZON THAT WE CUSTOMERs ARE NOT GETTING ANYTHING FOR FREE FROM YOU!! TRY AND IMPROVE YOUR SERVICE!!
