Years ago Amazon used to be fantastic but things have changed and its gone downhill big time! Delivery used to be quick, delivery details were accurate and my time wasn't wasted waiting in for something to not show up, delivery instructions were followed (I don't blame the drivers for this just the greedy one) prices were great and most of the time cheaper than Argos. I know JB doesn't have to worry about money but it's 2025 and life is hard and expensive for us plebs. Turns out the CEO wasn't happy with his billions and he's gotten greedy and it's his customers who suffer along with the staff who work there. I order a lot from Amazon and nearly every other order there is a problem. Items go missing and delivery instructions not followed and then items get stolen. Worst of all are the products, they are cheap, untested and unsafe a good example is dodgy plugs. I was nearly asleep in my bed the other night and kept hearing a crackling sound.. hunted the sound down and it was coming from my plug by my bed. Sparks were flying out and there was a whiff of burning! I managed to get the plug out without electrocuting myself and one of the prongs is BURNT! If I had fallen asleep my bedroom and home would have burned down along with my son and 2 cats. Things need to change not just for consumers but for staff. Safety is not a priority only profit matters. Shameful
