Went to plan an order today. Hard Drive and gift card for my father. Got the confirmation e-mail saying the order was placed. Go to switch back to my second order since they were going to different addresses and was auto logged out with a prompt to verify and change my creds. Wouldnt accept my phone number, so called customer service. They stated that my account had been flagged due to a past data breach, cancelled my order and locked me out. Their excuse.... I ordered a gift card. They provided absolutely zero support for this, refused to accept the order and refused any form of higher solution or even the respect of speaking to someone in charge. I have half a mind to file a financial complaint for auto cancelling the order, not informing me that my data was compromised and not being willing to provide a sufficient conclusion to their mistake. I already know they will see this and simply bypass it and not even attempt to try to find a resolution. I'll wait a day or two before filing my complaint, just to give them a small chance to bring a sufficient resolution up.
