If I could give zero stars, I would. 8 have direct instructions on my delivery option page, that all parcels must be left at my flat door, as I am a disabled customer. Yet again this evening, the amazon driver left the parcels where I was not able to get them and they were not at my door. Yet again, I contacted amazon through the chat function. Got passed pillar to post..... ended up being passed to 5 different employees who kept repeating themselves and were not actually helping me, before they decided to end the chat upon me telling them that clearly, amazon discriminate against disabled customers. As a result of this, I have now cancelled my prime membership and will NEVER use amazon again.... EVER!!!!
