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I opened an Amazon Pay BUSINESS…

I opened an Amazon Pay BUSINESS account, began processing Customers and accumulated $5,700 on my Amazon Pay account. I received the following email: "Hello Merchant,Your Amazon Pay account has been deactivated in accordance with section 3 of Amazon's Business Solutions Agreement. Your pending orders have been canceled. Why did this happen?We found that your current selling account is related to a different account created on 12-23-2020. This account violated our Multiple Selling Accounts policy and was therefore deactivated on 02-23-2021. As a result, you may no longer use the current selling account to sell on Amazon.com. Visit the Selling Policies and Seller Code of Conduct to learn more about Multiple Selling Accounts on Amazon."I've Never had ANY other Amazon Pay accounts, so this email is WRONG!!!THEN I call Amazon Customer Service and their Incompetent agent Switched my BUSINESS account to a PERSONAL account which I did NOT request!NOW they only send Automated emails and their so called Customer service just send me the Same useless Link, WITHOUT Actually addressing the issue, THEY themselves caused!!!Because of their Ridiculous errors I now have an account with $5,700 in it and Can't access it and Can't get support to assist in resolving this HUGE Problem!Restore my Amazon Pay BUSINESS Account and Disburse my $5,700 Immediately!

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Date of experience: Apr 29, 2025