I am very satisfied with Amazon's customer service. Patrick was on the other end and he helped me with my complaints about a late delivery and was very polite the entire time. I will never shop online anywhere else but Amazon, I tried target.com (which was a horrible experience and the customer service was terrible!) I've tried walmary.com (there service wasn't ad bad as targets but definitely not as wonderful as amazon) Amazon's customer service is always 100% satisfactory as are their items I have ordered and I'm an online ordering nut so take my word only shop at Amazon no where else, you will not regret this decision! Amazon.com all the way!