AMAZON.es doesnt know what client service is :(You get standard reply's they don't bother to read your mail or context, don't bother to help you.They even all reply to each other e-mails.. so if you have someone that acctually does his or her job you get f*ckt anyway because your reply with awnsers to that persons questions gets handled by someone else just dumping you a standard template back in return... Over 50 e-mails in they all say something else... The way your handled is like scammers do NOT WHAT I'm USED OFF WITH AMAZON BE ASHAMED!!Amazon.es stole +2800 EURO FROM me :( PROBLEM STILL NOT SOLVED 30 DAYS IN