Bought a $400.00 gift card to purchase some krypto. Paid cash for the card, went to make purchase. amex locked up the card for some reason. WHY ?? It was purchased with my money, I am a grown man & can choose where I spend my money. Anyway called, horrible customer service but they sent another. Said 7-10 business days, got it in 14 business days, tried to use it to purchase some krypto again, they froze the card again. Called again, after giving my info 15 times because they don't understand english. Noe I have to send a pic of my drivers license, pic of both sides of both cards & a copy of a electric bill ??? They know where they sent my replacement card. THIS CARD SUCKS, THE CUSTOMER SERVICE SUCKS & as of right now I am out $400.00 . DO NOT BUY AMEX GIFT CARDS FOR ANY REASON !!!!!
