Had good dealings with American Express in the past but not this time.Made an online purchase where the product has failed. Unfortunately the retailer has ceased trading so under the consumer rights act the credit card is jointly liable so i put in a section 75 claim.Unfortunately they worm their way out because I paid through PayPal!After this experience i will ditch Amex. Not that i believe the result would be any different with other credit cards, but Amex wasted nearly 2 months of my time getting me to send the same information over and over and OVER again when they already knew the outcome.Disgraceful...
