americanexpress

1.4
1.4 from 1.2K Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Unreasonable Suspension

Just a week after I activated my credit card, AMEX suspended it for a credit review. They shouldn't have approved it if they had any doubts! AMEX reviewed my account for a few weeks and then sent me a letter saying "We have reasonable grounds to believe that you are unable or unwilling to pay your debts". They haven't provided explanations as to what those grounds are. I haven't even got my first statement when they suspended my card. It's insulting and an incredibly awful experience.

1
Date of experience: Dec 30, 2022