The crate that my 152 kilogram piece of furniture was packed in was poorly packed so much so that the crate started to come apart as the crate was on the delivery team's handtruck before it even got to the front door of my building. Had we had one more flight of stairs to drag the crate up it could have split open thereby exposed the furniture. I have written a formal letter of complaint to Anthropologie's Managing Director. A very poor showing of quality control in the warehouse when this crate was packed in the first place. How is that for a review of my experience.
