Disappointed with the way they handle product… I’ve ordered a pair of Birkenstock sandals and to my surprise the item was damaged, there was a visible mark on the insole. I’ve decided to send it back and ordered another pair. I really didn’t expect my item to arrive damaged again.. this time the mark is on the outer part, the suede strap has a stain from glue or something of similar texture. I couldn’t be bothered to send it back for the second time as I need it for my travel but what are the odds of that? Disappointed.
