Why isn't there an option for zero stars? This company deserves no stars.They are uncooperative, with only one mode of contact, which is so frustrating, especially when they refuse to give me my refund for items that have been tracked back to them. My web chat was abruptly ended with no resolution!Going by all of the negative comments, they should be held to account and should be made to stop trading as it is clear that they are only interested in making money and don't care about their customer.