if my rate of returns is high because your clothes are inconsistent in sizing and awful in quality why am I to be the one slapped with an extra £3.95 charge on top when none of that is my fault? It's ridiculous of you to require me to have a minimum spend of £40 every time I shop. Imagine high street shops making their customers pay when they decide not to purchase any of the clothes they've tried on in the changing rooms... ridiculous!!! I used to be a regular customer but not anymore. I'll take my business elsewhere or shop from the brands they stock directly as I'm sure will others. ASOS you are running your own company into the ground 🤡