ASUS ZenBook Duo UX482EAR 14.0" Dualscreen Full HD Laptop with Touchscreen (Intel i7-1195G7, 16GB RAM, 1TB PCIe SSD, Windows 11, ScreenPad Plus with Stylus Pen).The ASUS laptop I purchased had all the features I required. After delivery I struggled to set this up and use it and none of the bar codes worked for me to register the product. Either from the box or from the Zenbook itself. It still is not set up. The details were too small to read or scan. I have used my laptop 3 times in nearly a year. It did not come with any manual, everything is done online. With it having 2 screens, that is a problem for someone who is dyslexic. The number pad has also never worked, but because I couldn’t register the product, I received no help. With this product not being used daily/weekly/monthly, the limited time it has been used shows it is either substandard or the company aren’t interested. It was £1,6000 on sale and I was happy to spend more. Both dimes I have spoken to ASUS, I have had NO product support - really poor - no help of any kind regarding registering this product as none of the barcodes work, or for ensuring the number pad and some other small things operate. Numbers are a big part of my life and inputting data for a thesis would be impossible on this laptop. Extremely disappointed. Will buy a diff make and I advise you choose wisely. Product support is essential for this type of item.
