I've been fighting for over a whole f***ing month trying to get my F***ING* asus premium care which I paid for and for a month they've been telling me that "Did you make a form?""You have to call the Asus Support from your country"I do it"Have you filled the form?" - "yes" - "Great! There should be an estimated time for around 1 to 2 days" - "Thanks"Around a day later"Hello! (name),Thank you for contacting ASUS Product Support.My name is bla bla bla,.and it's my pleasure to assist you!Try contacting Ireland Asus Support"I am not even from Irelandthen new person types to me every damn f***ing time"Hello! (name),Thank you for contacting ASUS Product Support.My name is bla bla bla,.and it's my pleasure to assist you!I see on your contact history for this issue, and I understand that you would like to purchase the ASUS Premium Care for your device.Links below:"FK NO, I WANTED TO GET WHAT I F***ING PAID FOR, WANTED MY F***ING EXTENDED WARRANTY 2 YEARS PUR 3 - BUT HELL F***ING NO1 helpful person from asus wrote to me though: "If you bought it through the e-shop send a file from what you bought but it has to be pdf or jph, png, gif."I do it and that's where I get told to contact IrelandAnd then after I say: "Dude I am not looking to return my laptop I just want my asus prime care. I AM GETTING ANNOYED BY THIS SERVICE." They respond with: bla bla bla see you wanna buy asus premium care and here are linksThat's the newest(There is even more mails this is just a few that I could find in my email app on iphone)But I've chatted with them - I've called them - I've written a form - I've sent PDF file for showproof - I've been typing to them since M12.D01.Y2022 (M=Month-D=Day-Y=Year)I've emailed ServiceCenter_AM - I've Emailed shop_dkQasus.com - I've emailed eserviceQasus.com - I've emailed servicecenter_emeaQasus.com - I've emailed L2SBGOPBGescalationsQasus.com TheIR laptop(s) are really good though,I've got the ASUS ROG STRIX SCAR 15 G533QSIt's got wonderful graphics in Cyberpunk 2077 and can basically run every game on max graphics and ray-tracingBut you know what it cannot do?Ya see, I play a lot of geometry dash and record the levels I play so I can look back at themGeometry Dash is a 2D game and if you have epilepsis DO NOT WATCH IT OR PLAY ITWell I wanna record it... YOU CANT - Your game will go in slowmotion and the melody just continues like normal speed and I have used a few recording programs - I have used Xbox Recording, EaseUs RecExperts, Bandicam, OBS Studio, Medal - ya know, none of them works on this laptop or they do work but as I explained, with lag and slowmotion...This laptop got 32GB ram . RTX3080 16gb Vram . Ryzen 9 5900HX Intengrated Graphics BUT GUESS WHATMy not laptop PC which has an I-core i5 5th- or 7th gen . GTX 1050ti 4GB Vram . 16GB Ram, RECORDS JUST FINE!Well the whole principt of me writing here is because ASUS is scamming for Extended warranty and have VERY bad service and their laptops cannot screen record (or they can but in my example/experience it really just cant)If you just want a good gaming laptop which can display HELLA good details then go get itI'd reccomend that if you wanna screen capture/record with the laptop(s) then I do not reccomend buying these laptops.Do not buy extended warranty because they will make a fool out of you and just never give it to you and just basically steal your money for the warranty think of it as a donation that you though was good, realised it was not good and not being able to get your money back or get it to work on the "good" that you wanted it to go on.Computer again:Also I don't think this is Asus fault but I've never had this many issues with a laptop or a pc computer beforeEverytime my laptop goes into sleeping mode I have to restart it to gain back connection and sometimes my internet icon dissapears even when the asus support said what I had to do then I though it worked but it didn'tThere is also a feature which I guess is in asus but then again they had never seen it before is what the person "Eivind" supporter told me on the support chat but when I move my cursor on the screen really fast around a blue circle appears and it's basically impossible for me to play minecraft pvp like I do where I run through them and onto the other side very fast because this feature throws me out of the game to set spotlight on my cursor until I click or hold it still then it stops.Farewell scammers, AND FK YOU ASUS
