Asus loads their laptops with crazy amounts of 3rd party apps which significantly diminish processing speeds. Yes, you can remove them but why should you have to use your time doing that before the laptop is actually usable? Plus, they will keep recommending and selling the apps with popups on your computer. I will say they fixed a bad port in less than a week and the process was relatively easy. However, the port went bad after only a couple of months of use (new not refurbished laptop).
