NEVER AGAIN. Don't sign up with them because they will never stop taking your money even if you close the account. I went through the laborious steps of closing my account, and received confirmation it was closed, and they STILL bill me every month. There's no way to reach customer service that I can find online. I thought maybe my account is still open somehow, but now when I try and log in, it says there's an error. Every time. (Probably because the account is closed!) Feels like fraud and deception to me. My only option is to close my business credit card so they will stop taking my money which is a huge inconvenience because that's not the only bill I'm paying with that card. But until I do that, they will continue to happily debit my account every month. Whatever happened to ethical business practices??