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The worst cell phone company I ever signed up for

Some guy at Target followed me down the isle bugging me and my husband about a phone. He was extremely pushy I told him no three times he would not leave us alone. I stupidly asked how much it was next thing I know he is signing us up for crap. He said don’t worry it will be 130.00a month as long as you send them your old phones. So we did, never got any notice if they received my old phones. The bills so far have been almost 240.00 a month way more than we were told. Now I am in a three year contract and I am pretty sure they are charging us for the phones they gave us even though they said they would not if I turned my old phone in. Customer service is nonexistent all you get to talk to is some automated service that gives you the runaround. Do not sign up with this service if they approach you run the other way.

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Date of experience: Apr 19, 2025